Privacy Policy

Last Updated: June 7, 2026

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1. Introduction

Tri Valley Chiropractic and Sports Medicine ("we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website tri-valley-rip.pages.dev (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• On this Website.
• In email, text, and other electronic messages between you and this Website.
• Through our third-party booking integration (JaneApp).

2. Information We Collect About You

We collect several types of information from and about users of our Website, including:

• Personal Identifiers: Name, postal address, e-mail address, and telephone number.
• Health Information: Information regarding your physical condition (e.g., "Stubborn Pain," "Auto Accident," "Sports Injury") that you voluntarily provide via our "New Patient Assessment" or "Book Online" forms.
• Technical Data: Internet Protocol (IP) address, browser type, operating system, and information about your internet connection.
• Usage Data: Details of your visits to our Website, including traffic data, location data, logs, and the specific resources (such as the "Athlete Blueprints") that you access and use.

3. How We Collect Information

• Directly from You: When you fill out a form, book an appointment, or subscribe to our newsletter.
• Automatically: As you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies (such as Google Analytics).

4. How We Use Your Information

We use information that we collect about you or that you provide to us:

• To present our Website and its contents to you.
• To provide you with information, products, or services that you request from us (specifically, scheduling appointments for Chiropractic Care, Shockwave Therapy, and PEMF Therapy).
• To fulfill our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any products or services we offer.

5. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing purposes. We may disclose personal information that you provide:

• To Service Providers: We use trusted third-party service providers to support our business operations, specifically for Electronic Medical Records (EMR), appointment scheduling (JaneApp), and website analytics. These third parties are contractually obligated to keep personal information confidential.
• Legal Requirements: To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

6. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, California law provides you with specific rights regarding your personal information:

• Right to Know: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
• Right to Delete: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions (such as medical records required to be retained by state or federal law).
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

7. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access. All information you provide to us via the Website is transmitted using SSL (Secure Socket Layer) encryption.

8. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page.